Reconcile sales before judging the margin
Refunds, processing fees, shipping and marketplace deductions can make net payouts hard to interpret. We agree a reconciliation process that preserves the underlying detail. Inventory and cost-of-sales records can be included where your systems support them.
How we can help
- Sales and payout reconciliation
- Refund and merchant fee records
- Supplier bills and payables
- Inventory accounting support
- BAS and GST review
- Management reporting
A process that fits your business
We begin with your existing software, reporting needs and the way work is approved. You tell us which information is already available and where the process becomes difficult. We then agree responsibilities, a record collection routine and a reporting schedule. We work with Xero, MYOB and QuickBooks and can coordinate with your existing accountant.
What to expect from our support
Your scope can cover a specific task or a combination of bookkeeping, BAS, payroll and reporting. We identify missing information and explain questions in plain language. Fees depend on transaction volumes, systems, complexity and the services included. You receive a quote before the agreed work begins.
Getting started
Tell us about your business structure, accounting software and the work you want help with. We review the information and agree the scope, responsibilities and fee before beginning. Existing accountant relationships can be retained, with a clear handover of the records needed.
During onboarding, we confirm access permissions, document collection and any authority required for lodgements. You keep control of approvals and receive questions where a transaction or decision needs your input.
Common questions from retailers and online sellers
How do you reconcile online store and marketplace payouts with actual sales?
We match order and payout reports to bank receipts, separating sales, shipping charged, refunds, payment fees and marketplace deductions. Settlement timing is recorded so sales from one period are not confused with cash arriving in another. The process is agreed for the sales channels and reports you use.
How can we avoid counting sales twice when we sell online and in store?
We identify which system is the original source of each sale and how orders move between the store, marketplace, POS and accounting file. Reconciliation rules then prevent both an order import and its bank payout being treated as separate sales. Exceptions are checked against transaction references.
Can returned products, refunds and chargebacks be tracked separately?
Yes. We link the financial adjustment to the original order and record payment-provider fees separately. Stock returned to saleable inventory is distinguished from damaged or written-off items using your inventory records. Keeping those steps connected helps explain changes in both sales and stock balances.
How do you keep stock purchases and cost of sales consistent?
We reconcile supplier invoices, stock movements and stocktake adjustments with your inventory system and agreed accounting method. Purchase freight and other relevant costs need consistent treatment. Reliable opening balances and regular stock counts are important; the accounting file cannot correct missing warehouse or shop-floor records by itself.
What records do you need for overseas suppliers and foreign-currency payouts?
Keep supplier invoices, shipping and customs documents, marketplace statements and the currency and date of each payment or settlement. We reconcile conversion differences and processing fees, and flag import or cross-border GST questions for review. This preserves the detail behind the Australian-dollar amount that reaches your bank.
