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Questions & answers

Answers you can put to work.

Browse practical answers about bookkeeping, BAS, tax, payroll and running a small business.

51 questions

BAS & GST

What is BAS?

A Business Activity Statement is a form used to report and pay certain business tax obligations. Depending on your registrations, it can include GST, PAYG…

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BAS & GST

Who needs to lodge BAS?

Businesses with relevant tax registrations may have activity statement obligations. GST registration commonly creates a BAS reporting requirement, while PAYG…

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BAS & GST

How often should BAS be lodged?

Many businesses lodge BAS quarterly, while others report monthly or under another applicable arrangement. Your reporting cycle depends on ATO requirements and…

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BAS & GST

Can a bookkeeper lodge BAS in Australia?

Generally, someone providing BAS services for a fee must be registered with the Tax Practitioners Board as a BAS agent or tax agent, unless an exemption applies. A…

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BAS & GST

When should I register for GST?

Most businesses must register when their GST turnover reaches $75,000 or more. A different threshold applies to not-for-profit organisations, and some activities…

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BAS & GST

Is the GST threshold based on profit or sales?

The GST registration threshold is based on GST turnover, not net profit. A business can have low profit and still need to register. Some sales are excluded from the…

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BAS & GST

How do I calculate GST in Australia?

For a fully taxable sale at the standard 10% rate, add GST by multiplying the GST-exclusive amount by 1.1. To find the GST included in a GST-inclusive price, divide…

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BAS & GST

Do I lodge BAS if I had no income?

You may still need to lodge a nil BAS when there is no activity. Check the statement issued by the ATO and the obligations attached to your registrations. No income…

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BAS & GST

What should I do if my BAS is overdue?

Identify the outstanding periods, gather the records and contact your BAS or tax agent promptly. If payment is also a problem, treat that as a separate issue to…

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BAS & GST

Is BAS the same as a tax return?

No. BAS reports particular business tax obligations during the year, while an income tax return reports income, deductions and other information for the income…

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Bookkeeping

What is the difference between a bookkeeper and an accountant?

Bookkeeping usually focuses on recording and reconciling everyday transactions. Accounting can include financial statements, analysis and broader business…

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Bookkeeping

How much does a bookkeeper cost?

The cost depends on transaction volumes, record quality, software and the services included. Affordable Bookkeeper advertises routine bookkeeping from $45 per week,…

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Bookkeeping

How often should bookkeeping be completed?

The best frequency depends on how your business operates and how quickly you need reliable information. Weekly, fortnightly and monthly routines are common. Waiting…

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Bookkeeping

What is a bank reconciliation?

Bank reconciliation checks that transactions and the closing balance in your accounting records agree with the bank statement. It helps identify missing entries,…

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Bookkeeping

Should I separate business and personal bank accounts?

Separating business and personal transactions usually makes bookkeeping easier and reduces the time spent explaining payments. Requirements differ by business…

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Bookkeeping

How should I organise business receipts?

Use a consistent system that keeps each receipt readable and connected to the transaction. Digital folders or an accounting document tool can work well when…

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Bookkeeping

What happens if I lose a receipt?

Try to obtain a replacement from the supplier and retain other relevant evidence. A bank statement may show that a payment occurred, but may not establish what was…

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Bookkeeping

How long should I keep business records?

Many tax records need to be kept for at least five years, but the starting point and required period depend on the record and relevant rules. Some records must be…

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Bookkeeping

Can I send receipts through WhatsApp?

WhatsApp can be part of an agreed receipt collection workflow. Contact us first so we can confirm the process, what information to include and where the final…

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Bookkeeping

Can I change bookkeepers during the year?

Yes. A planned handover can take place during the year. Agree a cutoff date and identify which tasks and lodgements the previous provider has completed before the…

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Software

Should I use Xero, MYOB or QuickBooks?

Choose software around your business workflow, reporting needs and the people who use it. We support Xero, MYOB and QuickBooks, and do not assume that every…

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Software

Does a bank feed do my bookkeeping for me?

No. A bank feed imports transactions, but the entries still need to be matched, checked and classified. It may not contain invoices, accruals, unpaid bills or all…

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Software

What do I need to move to Xero?

A successful move needs an agreed conversion date, reliable opening balances and a plan for outstanding invoices, bills, payroll and historical records. The…

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Software

How should I give my bookkeeper access to my software?

Use the software’s user invitation and permission features where available. Give each person their own account and access suitable for the work they are engaged to…

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Business setup

Do I need an ABN?

ABN entitlement depends on whether you are carrying on, or taking steps to start, an enterprise and your circumstances. An ABN is a business identifier; it does not…

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Business setup

Does it cost money to register an ABN?

Applying directly for an ABN through the Australian Business Register is free. A professional may charge a service fee to assist with the application. Business…

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Business setup

Is an ABN the same as a business name?

No. An ABN identifies an entity for business dealings, while a registered business name identifies the name under which a business operates. Company registration…

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Business setup

Should I be a sole trader or a company?

The appropriate structure depends on your ownership, risks, income, plans and willingness to manage ongoing obligations. A company is a separate legal entity and…

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Business setup

What records should I set up when starting a business?

Start with a record system for sales, expenses, banking, assets and any staff. Keep registration details, agreements and opening balances together so the accounting…

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Business setup

What is a company annual review?

An annual review is part of the ongoing administration of an Australian company. The company needs to review the statement and meet the applicable requirements,…

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Payroll

What is Single Touch Payroll?

Single Touch Payroll is a way employers report payroll information to the ATO through enabled software. It connects payroll processing with reporting of relevant…

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Payroll

Can I outsource payroll but keep payment approval?

Yes. Payroll processing and payment approval can be separated. An agreed workflow can let us prepare the pay run while your authorised person reviews and approves…

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Payroll

Do casual employees receive overtime?

Casual employees may be entitled to overtime under the applicable award, agreement or employment arrangements. The trigger and rate are not the same for every…

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Payroll

What information does a payroll provider need?

A payroll provider needs employee setup details, the applicable employment terms, approved hours or salary information, leave and changes affecting the pay run.…

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Payroll

What superannuation rate should employers use?

The current super guarantee rate is 12%, subject to employee eligibility and the applicable earnings base. Under Payday Super, the calculation uses qualifying…

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Payroll

Can contractors be entitled to super?

Some contractors can be entitled to super even when they have an ABN and issue invoices. The answer depends on the arrangement and the applicable super rules. An…

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Healthcare & tax

What can nurses claim on tax?

A nurse may be able to claim eligible work-related expenses they paid themselves and were not reimbursed for. The expense must meet the relevant rules and be…

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Healthcare & tax

Can nurses claim laundry expenses?

Laundry expenses may be deductible when they relate to eligible work clothing, such as qualifying protective or occupation-specific clothing or an eligible uniform.…

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Healthcare & tax

Can medical receptionists claim uniforms?

Eligible uniform expenses may be deductible, but ordinary clothing is generally not deductible just because an employer requires a particular colour or style. The…

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Healthcare & tax

Can I claim my mobile phone for work?

You may be able to claim the work-related portion of phone expenses you pay yourself, where the relevant deduction rules are met. Private use and employer…

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Healthcare & tax

Can I claim working-from-home expenses?

A deduction may be available for eligible additional expenses incurred while working from home. The calculation method and records required depend on the applicable…

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Healthcare & tax

Can healthcare professionals claim CPD expenses?

Professional development costs may be deductible when they have a sufficient connection with current income-earning activities and meet the relevant rules. Training…

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Healthcare & tax

Can I claim professional registration fees?

Professional registration or membership costs may be deductible where they relate to current income-earning work and meet the relevant rules. Keep the invoice and…

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Healthcare & tax

Is a GP a contractor or employee?

The answer depends on the arrangement and the relevant legal test. A contract label, ABN or invoice is not enough on its own to decide every employment, tax, super…

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Healthcare & tax

Are all healthcare services GST-free?

No. Some healthcare services are GST-free when the conditions are met, but the treatment depends on the service and the circumstances. A healthcare business can…

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Healthcare & tax

Are NDIS services always GST-free?

Do not assume that every service paid with NDIS funding is automatically GST-free. The supply must satisfy the applicable conditions. Review the service, agreement…

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Healthcare & tax

How do I prepare a tax return with multiple jobs?

Gather income statements and relevant records for all jobs, along with evidence of eligible expenses. Your tax return considers your overall position for the income…

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Healthcare & tax

Can I lodge tax returns from previous years?

Yes, outstanding income tax returns can be prepared for previous years. First establish which years require lodgement and collect the information relevant to each…

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Healthcare & tax

How much does a tax return cost?

The fee depends on the type of return, the income and transactions involved, and the quality of records. Ask for a quote based on your circumstances rather than…

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Reporting

Why can my business make a profit but have little cash?

Profit and cash flow measure different things. Money can be tied up in unpaid customer invoices, stock, equipment or loan repayments even when a profit and loss…

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Reporting

Which financial reports should a small business review?

A profit and loss statement, balance sheet and cash flow information provide a useful starting point. Many businesses also need aged receivables, aged payables and…

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Our affiliations & software

Registered BAS and tax agents, registered ASIC agent, Xero, QuickBooks, MYOB, CPA, QuickBooks Certified ProAdvisor Online and the Institute of Public Accountants.
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